As one of world leaders in agriculture machinery, the philosophy of Meigen is to build cutting-edge products, together with the best quality and close-to-customer service. Meigen Machinery follows this philosophy and has become the world most advanced, comprehensive and systematic service and support program. It integrates four basic aspects of Service Support, Parts, Technical Publications and Training, which allows our customers to enjoy an unprecedented care mode and experience. Our slogan is”We Care, More Than You Care!”It is not just a simple slogan, but an unshakable determination to exceed our customer expectations.
In 2013，Meigen agriculture service teams had provided more than 30 oversea site services, sincerely service wins global user’s trust and high praise. MEIGEN Oversea Service: Oversea service supporting elite team with more than 20 senior service engineers. Professional +Experience+ Language Skills More than 30 overseas site service support in 2013
MEIGEN Repair Service: Operation and maintenance. Parts management system .Multimedia demonstration. One year product warranty. Guarantee of 5 years parts supply; Claims response within 24 hours，claimed parts delivery within 7 working days. MEIGEN give our customer warranty in each product, which remind us we are always responsible for promotion our service.
Every machine has it’s own serial number, if any questions, please send the question along with the serial number to our email address, and we will response you within 24hours.
If your products are from local distributor, please contact them, and we provide full line after-sales service for our distributors. We believe local strategy is the best way for our distributors and local customers.
